TeamWeb Tip: Not Seeing Your Teams in the App?

Here's what to do...

UpdatedWednesday July 15, 2020 byLMLL Registrar.

If you're having trouble seeing your teams using the mobile SportsSignUp Play app, here's what to do:

  1. First, try logging out of the app and logging back in. Make sure you are logged into the app using the email address/account you use for LMLL (other leagues use SSU Play, so you might have more than one accont).
  2. If that doesn't work, try logging into your LMLL account from a computer - if you DON'T see your teams there, contact us at registrar@LMLittleLeague.org and explain the problem (we can only help if you are NOT seeing your teams when logged into a computer)
  3. If you DO see your teams when logged into the computer, check the app again - some people have reported that just logging in from a computer seems to have "fixed" the app issue. 
  4. If that doesn't work, try uninstalling the app and re-installing it, then log into it again.
  5. If none of the above steps work, you will need to contact SSU Play for help, which you can do directly from the app:
    • If you are seeing NO teams at all in the app, click on Get Help in the app to contact SSU Play
    • If you are seeing SOME teams but not others, go to the More tab in the app  to contact SSU Play

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